Terms and Conditions


These terms govern the use of the Ravilor website and the services provided through it. By using the platform, you acknowledge that you have read, understood, and agreed to be bound by these terms.

1. Definitions

The platform.
Ravilor is a licensed brokerage firm for trading watches within the Kingdom of Saudi Arabia.

User
Anyone who uses the platform, whether a seller, buyer, or visitor.

The seller.
The owner of the watch who is offering it for sale or appraisal.

The buyer
The person who wants to buy a watch.

The watch.
Any original wristwatch offered for valuation or sale through the Ravelor platform, whether new or used, including all brands, with its accessories, if any.

2. The nature of the platform's role

2.1 The platform acts as an intermediary between sellers and buyers, with its task limited to displaying watches, facilitating the evaluation and inspection process, and assisting in completing the transaction. It is not considered a direct party to the sales contract between the two parties.

2.2 The Platform shall not be liable for the accuracy or correctness of the information provided by the Seller, except to the extent that it is actually verified through the Platform's inspection processes.

2.3 The Platform provides initial assessment, technical inspection, and authenticity verification services for watches in accordance with its approved procedures, without this constituting an absolute guarantee of detecting all defects or cases of forgery.

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3. Seller's Obligations

The seller shall comply with the following:

Provide accurate and correct information about the watch, including its condition, model, photos, and accessories.
Ensuring its legal ownership and that it is free from any disputes or encumbrances.
Ensuring the authenticity of the watch and that it is not counterfeit or stolen.
Commitment to deliver the watch in the agreed-upon condition without any changes.
The platform reserves the right to refuse to display any watch without providing a reason.

4. Buyer's Obligations

The buyer shall comply with the following:

Enter correct and complete data when registering or purchasing.
Full payment for the watch is required before receipt or according to the approved payment mechanism.
Inspect the watch upon receipt and ensure it matches the description.
Report any feedback within a period not exceeding [number of days] days from the date of receipt.

5. Evaluation and Examination

The platform's initial assessment is based on the information provided by the seller, and this assessment is a preliminary, non-binding estimate.
The final price is determined after the watch has been physically inspected by the platform's specialists.
The seller is entitled to accept or reject the final price after inspection without any obligation.

6. Commissions and Fees

The Ravelor platform is entitled to a commission of [percentage] of the sale value.
Additional fees may be charged for certain services, such as inspection, shipping, or documentation.
All prices shown include VAT unless otherwise stated.

7. Prohibited behaviors

The user is prohibited from engaging in any of the following behaviors:

Displaying or selling counterfeit, stolen, or of questionable origin watches.
Providing incorrect or misleading information.
Completing off-platform transactions with parties identified through it.
Using the platform for any illegal or unlawful activity.

8. Intellectual Property

All content displayed on the Ravelor platform, including texts, designs, images, and logos, is the property of the platform and is protected by the regulations in force in the Kingdom of Saudi Arabia. It may not be used or republished without prior permission.

9. Account Suspension

The platform has the right to suspend or terminate any user's account if:

Violation of Terms and Conditions
Suspicion of fraudulent or illegal activity.
A request from an official or judicial body

10. Limits of Liability

The platform shall not be liable for any indirect or consequential damages resulting from the use of the service.
The platform does not guarantee that the service will be uninterrupted or error-free.
In all cases, the platform's liability is limited to the value of the commission received only.

11. Force Majeure

The platform shall not be held liable for any delay or breach in the provision of the service in the event of circumstances beyond its control, such as natural disasters, government decisions, or technical malfunctions.

12. Law and Dispute Resolution

These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia.
Disputes shall initially be resolved amicably, and if this is not possible, the matter shall be referred to the competent judicial authorities.

13. Amendment of Terms

Ravelor has the right to modify these terms at any time, and the user's continued use of the platform after the modification is considered implicit consent to the new terms.


Buying Guide

We are committed to providing a flexible and secure purchasing experience for all customers, whether you wish to bid on a rare watch, submit your own special price offer, or buy directly at the listed price. Follow these steps to complete your purchase.

Browse Watches Buy via Auction Suggest a Price Direct Purchase Order Review Shipping Track Order FAQ

01First: Browse Available Watches

Start by browsing the watches displayed on the platform and carefully reviewing the details of each watch, including:

  • Brand and model.
  • Watch condition.
  • Detailed images.
  • Technical specifications.
  • Available accessories with the watch, such as the box, warranty, and invoices, if any.
  • Direct purchase price or available offer options.

After choosing the right watch, you will find one or more of the following purchase methods.

02Option One: Buying via Auction

Some unique or rare watches are available through an auction system.

How does the auction work?

  1. Open the page of the desired watch.
  2. Enter the bidding amount you wish to submit in the bidding field.
  3. Ensure the entered amount is correct before submitting.
  4. Click the "Submit Bid" button.

What happens after submitting a bid?

  • The bid is received and reviewed by the platform team.
  • The bid is compared with other offers made on the watch.
  • If the bid is suitable and approved, you will be contacted directly.

After bid approval

You will receive an email containing:

  • Notification of bid approval.
  • Watch details.
  • Final purchase price.
  • A secure payment link to complete the purchase.

Important Notes

  • Submitting a bid does not automatically mean a completed purchase.
  • No amount is deducted when submitting a bid.
  • The purchase is confirmed only after successful payment.
  • The platform reserves the right to review and accept or reject any bid according to established criteria.

03Option Two: Suggest a Price for the Watch

Some watches allow you to submit your own price offer instead of direct purchase.

How to submit a price offer?

  1. Open the page of the desired watch.
  2. Enter the price you wish to buy the watch for in the "Suggest Your Price" field.
  3. Click "Submit Offer".

What happens after submitting an offer?

The platform team reviews the submitted offer based on several factors, including:

  • The current market value of the watch.
  • The condition of the watch.
  • The rarity of the model.
  • Available offers on the watch.
  • Market trends and recent selling prices.

After reviewing the offer

If the suggested price is approved:

  • You will receive an email confirming the acceptance of the offer.
  • A special payment link for your order will be sent.
  • You can complete the payment directly through the link.

If the offer is not approved, it may be:

  • Rejected.
  • Or you may be contacted with an alternative price offer, if available.

Important Notes

  • Submitting a price offer does not guarantee order acceptance.
  • The watch is reserved only after payment is completed.
  • The duration of offer review may vary depending on the type of watch and the number of incoming requests.

04Option Three: Direct Purchase

If the watch is available for direct purchase, you can complete the purchase immediately without waiting for an offer review or bid.

Direct Purchase Steps

  1. Open the watch page.
  2. Click the "Buy Now" button.
  3. Review order details.
  4. Proceed to the payment page.
  5. Complete shipping and billing information.
  6. Choose the appropriate payment method.
  7. Complete the payment process.

After Payment

You will receive a confirmation message including:

  • Order number.
  • Watch details.
  • Shipping information.
  • Order status.

05Order Review and Purchase Confirmation

After successful payment, our team reviews the order to ensure:

  • Customer data accuracy.
  • Successful payment process.
  • Watch availability and readiness for shipment.

After the review is complete, the order is finally approved, and preparation and shipping procedures begin.

06Watch Preparation and Shipping

After order approval:

  • The watch is carefully prepared.
  • Order contents are verified.
  • The watch is safely packaged to protect it during transit.
  • The shipment is handed over to the approved shipping company.

07Order Tracking

After the watch is shipped, you will receive a message containing:

  • Tracking number.
  • Shipping company.
  • Shipment tracking link.

You can track the order status until it reaches your address.

08Receiving the Watch

Upon receipt of the shipment:

  • Check the integrity of the outer packaging.
  • Ensure the watch matches the displayed specifications.
  • Keep all attached accessories and documents.

Frequently Asked Questions

Is an amount deducted when submitting a bid or price offer?

No, no amount will be deducted until the offer or bid is approved and payment is completed.

When is an order considered confirmed?

An order is considered confirmed only after successful payment and receipt of the order confirmation message.

Can I buy the watch directly without submitting an offer?

Yes, if the watch is available with the "Buy Now" option, you can complete the purchase directly.

How do I know the result of a bid or offer?

You will be contacted via email, and all details and the payment link will be sent upon approval.

Is the watch reserved as soon as I submit an offer?

No, the watch is reserved after the offer is accepted and payment is completed.